Remote help कैसे इस्तेमाल करें
- Share or join – Tap Share my screen, or enter a 6-digit code to view. For PC control, the person being helped runs the helper.
- Accept – The sharer must Accept. A red banner shows that the screen is being shared.
- Talk and point – Use voice, the laser pointer or draw on the screen. Tap Stop at any time.
Remote help के बारे में
Kitbly Remote help lets you show your screen to someone you trust, or (with a small desktop helper) let them move the mouse and type on your computer. Tap Share my screen, read out the 6-digit code or send the link, and Accept when they join. They see your screen, you can talk, and they can point or draw to show you what to click. Codes expire in 10 minutes, nothing is recorded, and Kitbly staff will never ask you to share your screen or install the helper. Screen share works in a desktop browser and in Android Chrome. Remote control needs the official helper on Windows, macOS or Linux – you must click Allow, a red banner stays visible, and you can stop instantly.
अक्सर पूछे जाने वाले सवाल
Is it free? Do I need an account?
Yes, it is free and you do not need an account. Screen share runs in the browser. Remote control needs our small helper program on the computer being controlled.
Is my screen recorded or stored on Kitbly?
No. The picture and the voice go directly between the two devices (encrypted WebRTC). Kitbly only introduces the two sides with the 6-digit code. There is no record button, and we do not store the session.
How long does the code work?
A new person can join with the code for 10 minutes. After you Accept, the session can continue until either of you taps Stop.
Can I use it on my phone?
You can view a shared screen and talk from any modern phone browser. Sharing your own Android screen works in Chrome; in the Kitbly app you may be asked to open the page in Chrome. Remote control of a phone is not offered.
Is it safe? What about scams?
Only share with people you know and trust. Kitbly staff will never ask you to share your screen, read a code, or install the helper. You must Accept each viewer, a red 'Being shared' banner stays on screen, and one tap stops everything. The helper is session-only: if you quit it, control ends at once.
Why does Windows warn me about the helper?
The Windows helper is not yet code-signed, so Microsoft SmartScreen may show a warning. Check the SHA-256 checksum on this page against the file you downloaded. We only publish the helper at kitbly.com/static/dl.
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